other problems

When burning files which were originally files of a Linux environment, the uppercase/lowercase characters are not taken over correctly (for files in the format 8.3).

This error is not caused by Nero . The file names have already been taken over wrongly from the Linux partition to the FAT32 partitions.

File names with more than 63 characters are abbreviated.

The file system extension Joliet does not allow more than 63 characters for a file name. Therefore, with Nero , a file name of more that 63 characters can not be burned.

Nero reads the data from CD Writer or CD-ROM drive at most with 4x instead of e.g. 20x/32x in the case of the Plextor CD-ROM drive.

If you are using Windows 95, then you should download the following update and install it:

http://support.microsoft.com/download/support/mslfiles/Remideup.exe

After the installation of the Japanese Internet Explorer or the Japanese Micorsoft Office on a Chinese system, numerous Chinese characters are shown wrongly.

Through the installation of one of these two programs the Default-Font which is supposed to depict the Chinese characters is exchanged . The new Default-Font can only depict the Japanese characters.

Solution: Update Nero to 4.0.3.5 or newer. In File->Preferences->Language->Choose Font ... Please select a set of characters which can handle the script ChineseBig5.

In one case the CD to be burnt was ejected approx. 5s after starting the burning process or the simulation , because the drawer did not close correctly on the Philips CDD3610 (however reading was possible).
A Yamaha 400/200 is being used and nothing was written on the CDS written in DAO mode. This problem surprisingly only turns up if a simulation was carried out previously.

This problem occurs with these burners if not at least firmware 1.0g is being used. Please upgrade to this or newer firmware .

A TEAC CD-R 55S is being used and it is not possible to write more that 86 tracks on the CD.

This problem occurs with this burner if not at least firmware 1.0q is being used. Please upgrade to this or newer firmware .

A TEAC CD-R55S is being used and it is not posssible to play video CDs in NT.

This problem occurs with this burner if not at least firmware 1.0k is being used. Please upgrade to this or newer Firmware .

Error message: Error on storing the CD-ROM parameters

This error can occur in the early Nero 4.0 versions as is was at this point in time that the size of the parameter file for CD-ROM drives became larger than 64KB. This problem has been solved as of Nero 4.0.1.3.

Please update to a newer Nero version

After burning with a Yamaha 4260, read no longer works.

Please update to the most up-to-date firmware of your CD burner.

If you are working in Windows NT and use an Adaptec SCSI hostadapter from the Aic78xx series, then you should read the following article:

http://support.microsoft.com/support/kb/articles/q160/3/73.asp (Adaptec Aic78xx Does Not Issue Multiple Tagged Commands)

The article should particularly be read if access to the devices which are attached to an Adaptec AIC78xx controller is comparatively slow. The solution for this is to upgrade to SP4 or to a later SP.

If you are working in Windows NT and are using an Adaptec 1542B SCSI hostadapter and the computer is working comparatively slowly, then you should read the following article:

http://support.microsoft.com/support/kb/articles/q157/9/10.asp (Windows NT Seems to Hang During Boot and Slow Performance)

Since Nero crashed there is significantly less space on the harddisk as the files set up temporarily have not been deleted.

On this, see: Where does Nero store temporary files?

The following problem has nothing to do with Nero :

At several points you are recommended to deinstall the VIA busmaster driver. Unfortunately Windows 98 has a bug concerning the deinstallation of the driver so that it shows that the VIA busmaster driver is still installed, even if this is no longer the case.

The following problem has nothing to do with Nero :

Some types of CD Writer make noises (scratching, scraping) when changing directories.

For the following CD burners this noise sometimes occurs:

Actima ARW-4420, Actima ARW-4420S, A-Open CRW9420, Backpack CD-REWRITER-4D, Caravell RW-4420, Compro, CDRW7040A, Delta OIP-PW2004A, Delta OIP-RW2004A, Delta OIP-RW2004/B, Delta OMEW141, Imation CD-RW IMWO40420, Maxell MCD-RW44-20, Memorex CDRW-4420, Mitsubishi CDRW4420a, Ricoh MP7040A, Ricoh MP7040S, Ricoh RW7040S

and also with the following:

A-Open CRW9624, Creative CD-RW RW6424E, Ricoh MP7060A, Ricoh MP7060S, Samsung SW-206, Smart & Friendly CD-RW6424A, Smart & Friendly CD-RW6424S

If your burner is in the first group, then it helps to update the Firmware.

If you have updated from Windows 95 to Windows 98 and the CD-ROM drive or the CD Writer is not recognized or there are other problems with your harddisk or the CD-ROM drive or CD Writer , then please read the following article:

http://support.microsoft.com/support/kb/articles/q189/0/92.asp (Problems with Hard Disk and CD-ROM Drive After Upgrading)

and

http://support.microsoft.com/support/kb/articles/q189/5/18.asp (Problems with Hard Disk Controller After Upgrading to Windows 98)

The following problem has nothing to do with Nero :

If you are using a Philips CM 205, CM 206 or CM 207, then you probably won't be able to listen to audio CDs in windows itself.

Please read the following article on this: http://support.microsoft.com/support/kb/articles/q150/8/57.asp (No Sound Playing Audio CDs with Philips CD-ROM Drive)

The following problem has nothing to do with Nero :

You are using a NEC CDR 1800a / 1224 CD-ROM drive and can no longer listen to any audio CDs:

Please read the following article on this: http://support.microsoft.com/support/kb/articles/q172/9/87.asp (NEC 1800a CD-ROM Drive Will Not Play Audio After Applying SP3)

The following problem has nothing to do with Nero :

You are using a NEC ODX or a TEAC CD-P520E (are the same) and the Windows Explorer does not notice if the medium has been changed:

Please read the following article on this: http://support.microsoft.com/support/kb/articles/q195/8/39.asp (Windows Explorer Display Not Updated with NEC PD Media Change)

The following problem has nothing to do with Nero :

You are using a CD changer in Windows NT and have no access to the files which also respectively have the file size 0.

Please read the following article on this: http://support.microsoft.com/support/kb/articles/q186/8/21.asp (Unable to Access CD-ROM with CD-ROM Changer)

The following problem has nothing to do with Nero :

In Windows NT up to SP§ some files on CDs can not be read. Please read the following article on this:

http://support.microsoft.com/support/kb/articles/q159/1/05.asp (Cannot Open Truncated File Names from Compact Discs)

The following problem has nothing to do with Nero :

In Windows NT the Explorer (desktop) is only opened very slowly. If you are using a CD-ROM changer, then you should read the following article:

http://support.microsoft.com/support/kb/articles/q155/9/23.asp (Opening My Computer Is Slow with Multiple-Disk CD-ROM Changer)