- The CD-ROM drive or the burner is not recognized until the warm start.
Presumably a quantum harddisk is connected in the system. These harddisks need a relatively large amount of power when starting up. No remedy is known.
- It is possible that a virus is active. Bootsector viruses in particular can cause a drive not to be recognized.
Please check your system for viruses with up-to-date antivirus software and remove these.
- Please check if the WinASPI driver layer is installed correctly. To do so, download the following program: ftp://ftp.adaptec.com/pub/BBS/win95/aspichk.exe
- Sometimes the drivers of scanner software overwrite the WinASPI drivers. An update to the WinASPI drivers by Adaptec would help if there is an Adaptec SCSI-Controller in the system.
If you use an Adaptec SCSI hostadapter, then you can download the drivers from the following address: ftp://ftp.adaptec.com/pub/BBS/win95/aspi32.exe
Otherwise please install the original Windows 95 ASPI driver.
- Sometimes scanner programs cause problems in particular if there is more than one host adapter in the system. Please download and install the newest drivers for your scanner. For example old driver versions of some HP scanners (e.g.: 5100C at the parallel port) prevent drives being recognized.
- Some programs overwrite DLL files so that Nero can not find a drive. e.g.: Whereisit.
- If CD-ROM drive which is not found is connected to an NT computer contacted via the network, then presumably access to the CD-ROM drive has been blocked for all users apart from the user currently logged onto the NT computer.
On this, read the following article: http://support.microsoft.com/support/kb/articles/q172/5/20.asp (Access Denied Error When Trying to Access a Shared CD-ROM).